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Edition
ġ primary Edition
� Professonal Edition
� Enterprise Edition
 
 
 
Platform Features

primary
Professional
Integration
HTML Code Generator
Live Chat button Style (Static icon / Floating icon / Text)
Live Chat
Proactive Invitation
Invitation Box Style Templates
Customization of Invitation Box Head Image
Live Chat Button Status (Online/Offline)
Customization of Live Chat Button
History saving
Print the Live Chat content
Chat Window
Multi-Language Chat Window
Chat Window Templates
Customization of Chat Window Banner
Welcome Text customise
Auto-detect visitor's computer default language
Auto change the language of Chat Window
Emotion icon
Font style
File transfer (Max. 4MB)
Save the content to Harddisk
Offline Message Box
Monitor
New Visitor Alert (Get alert when the new visitor is come)
Page Viewer (Trace the visitor footprint)
Referral Viewer (Trace the visitor where is come from)
Search Engine Detect
(Trace the visitor is come from which Search Engine)
Keyword Viewer
�� (Trace the visitor keyword search)
Real Time Visitor Info
�� (IP, country, monitor resolution, browser info, OS)
Visitor's Chat History
Visitor Info
Rename visitor (Know the name when she visit again)
Visitor Classify
Visitor remark
Filter IP
Department
Operator Permission Configuration
Create / Edit / Delete Departments
Assign operator to different departments
Internal Chat (Operator to Operator)
Chat Transfer (Forward the conversation to other Operator)
Real Time Operator Chat Monitor
�� (Real time viewing the other operator chatting) 		 
Efficiency
Canned Response
Push Web Page
Report
Chat History
Operator Analysis
License
Concurrent Operator
1
two and more
Visitor enquires
Unlimited
Unlimited
 
 

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